The little details
Shipping & returns.
From our shelf to yours. A little guidance for delivery, returns, and everything in between.
Demo policy — store details to be confirmed
This page is a layout preview for the Rové demo store. Delivery regions, fees, timeframes, and return conditions have not yet been published. Contact the store for confirmed information before placing an order.
01 / From our shelf to yours
Delivery.
Review the available delivery methods and charges at checkout after entering your delivery address.
Where do you deliver?
Delivery availability depends on your destination and the shipping options configured by the store. Contact us if your address has no available delivery option.
How much does shipping cost?
Available shipping charges are shown at checkout. The store will publish any additional delivery conditions here once confirmed.
When will my order arrive?
Dispatch and estimated delivery timeframes are awaiting confirmation. Contact the store for information about your destination and order before relying on a particular arrival date.
02 / Finding the right next step
Returns & refunds.
For help with a return, contact the store with your order number and a description of the issue. Confirm the return instructions and destination before sending an item.
What are the return conditions?
The store has not yet published its return window, item-condition requirements, exclusions, or return-shipping charges. These details need to be confirmed before this demo is used for live sales.
What if an item arrives damaged or incorrect?
Contact the store with your order number and details of the item received so the issue can be reviewed. Keep the item and packaging available while you request instructions.
How are refunds handled?
Refund eligibility, the review process, and processing timeframes will be published here once the store has confirmed its policy. For a specific order, contact the store directly.
03 / A little more help
Still wondering?
Can I change my delivery address?
Contact the store as soon as you notice an address issue. Whether a change is possible depends on the status of your order; a change is not confirmed until the store responds.